At Satyanam, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from our website, store.satyanamsoft.com (the “Site”). By accessing or using the Site, you agree to the terms described in this Privacy Policy.

Information We Collect

Personal Information

We may collect your name, email address, phone number, billing/shipping address, and payment information. This data is used for order fulfillment, account setup, and communication.

Satyanam may use collected data for activities such as but not limited to:

• Marketing

• Product suggestions

• Newsletters

• Product updates

• Customer services

• Diagnostics

Usage Data

We automatically collect technical data like IP address, browser type, pages visited, and activity logs to improve site performance and security.

Cookies and Tracking

We use cookies and similar tracking tools to personalize content and analyze traffic. You can disable cookies in your browser settings.

How We Use Your Information

• To process orders and payments

• To send updates, newsletters, and offers

• To improve the website and customer experience

• To comply with legal obligations

GDPR Compliance (EU Users)

If you are in the EEA, you have the right to access, correct, delete, restrict or object to processing of your data. You may also withdraw consent or request data portability.

Email us at support@satyanamsoft.com for GDPR-related requests.

Data Retention

We retain personal data only as long as needed for business or legal purposes. Usage data may be stored for analytics and security.

Data Transfers & Security

Your data may be stored on servers outside your country. We ensure appropriate safeguards are in place. While we use secure practices, no method is 100% secure online.

Third-Party Services

We use providers such as PayPal, 2Checkout, Google Analytics, and Firebase. They access your data only to provide necessary services and are bound by privacy obligations.

External Links

We are not responsible for the privacy practices of external websites linked from our Site.

Children’s Privacy

Our services are not intended for children under 13 (or 18, depending on jurisdiction). We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Please review it regularly. Continued use of the Site after changes means you accept the new terms.

Contact Us

If you have questions or requests regarding this Privacy Policy or your data, contact:

Email: support@satyanamsoft.com

Jurisdiction: Indian law applies; courts in Ahmedabad, Gujarat have exclusive jurisdiction.