Tired of answering the same customer questions? Want to improve your store’s user experience and boost conversions?
👉 Our nopCommerce FAQ Plugin makes it easy to create and manage a fully customizable FAQ section—globally or for individual products. Help your customers find instant answers without contacting support, improving satisfaction, trust, and sales.
Tired of answering the same customer questions repeatedly? Want to improve your store’s user experience and increase sales? Our NopCommerce FAQ Plugin is the perfect solution! It allows you to create and manage a fully customizable FAQ section, helping customers find instant answers without contacting support.
How to set up in the admin panel.
Enter the Question and Answer (Description).
Enable the IsActive checkbox to display it on the site.
Set Display Order to control FAQ positioning (1 = top).
Check Display As Widget and choose the widget zone (e.g., home_page_top, footer, productdetails_before_pictures)./p>
To add a new FAQ entry:
Question: Enter the customer question (e.g., "What is your return policy?").
Description: Provide a clear and helpful answer to guide users without needing support.
IsActive: Check this box to publish the FAQ on your website.
Step 3: Add Categories (Optional)
👉 Navigate to the FAQ Categories section.
👉 Add a Category Name (e.g., “Shipping Info”, “Returns”).
👉 Set the Display Order, then click Add new record.
👉 Categories group related questions, making navigation easier for users.
👉 FAQs appear in a clean, accordion-style layout with collapsible sections (e.g., “+” to expand, “–” to collapse).
👉 This keeps the interface uncluttered and easy to browse.
👉 FAQs are automatically displayed under their respective categories and widget zones, providing users with fast, structured access to information—no page reloads required.
1. Convert questions into sales: Boost customer confidence by displaying instant answers right on product pages or the homepage—removing hesitation and increasing conversions.
2. Save time & Reduce support load Stop answering the same questions over and over. Let customers find answers themselves, freeing up your support team for more complex inquiries.
3. Seamless integration across your store: Display FAQs exactly where they matter most—on product detail pages, the homepage, or footer—ensuring helpful information is always within reach.
4. Easy to use & Manage Enjoy a clean, intuitive admin interface. Add, edit, categorize, and reorder FAQs in just a few clicks—no technical skills required.
4. Flexible display options Supports multiple widget zones. Choose the perfect placement to match your site layout and enhance user experience.
601,Satyamev Eminence,
Science City Rd, Science City,
Ahmedabad-380060
601,Satyamev Eminence,
Science City Rd, Science City,
Ahmedabad-380060
